Reliable ATM Monitoring Solutions for Your Business

Safeguard your ATM operations with our expert remote supervision.

Experience seamless ATM operations with our 24/7 remote monitoring service, ensuring immediate detection of issues and minimal downtime.

About Mejige Firepi

Who We Are and What We Do

Mejige Firepi offers round-the-clock remote supervision for ATM systems, ensuring that downtime is minimized and operational efficiency is maximized. Our expert monitoring services come equipped with advanced alert systems to keep you informed at all times.

24/7 Vigilant Watch

Round-the-clock monitoring ensures immediate response to issues, minimizing downtime and maximizing user access.

Instant Alert System

Real-time alerts notify operators of malfunctions, enabling swift resolutions and maintaining service reliability for customers.

Performance Analytics

Comprehensive reporting on ATM performance helps identify trends, optimizing operations and enhancing profitability for Singapore businesses.

Proactive Maintenance Alerts

Scheduled maintenance reminders prevent unexpected failures, ensuring your ATMs remain operational and profitable year-round.

Comprehensive ATM Monitoring Solutions

Our Comprehensive Monitoring Services

Our services ensure your ATMs are always operational and secure.

Remote Monitoring

Continuous oversight of ATM operations, ensuring optimal performance and quick issue resolution.

    Continuous surveillance, proactive alerts, performance optimization
S$250 per ATM per month
Maintenance Coordination

We coordinate all necessary maintenance tasks to ensure your ATMs are always functional and up-to-date.

    Real-time monitoring, instant alerts for downtime, and comprehensive performance analytics.
S$150 per incident alert
Data Security Assurance

Our services include robust data security measures to protect your transaction information.

    Monthly performance reports, custom analytics dashboard, benchmark comparisons.
S$300 for initial setup and configuration
Proactive Maintenance

Regular system checks and updates to prevent potential issues, ensuring high operational uptime.

    Custom monitoring plans, scalable solutions, flexible pricing
S$100 per additional ATM monitored per month
Incident Response Services

Swift action and resolution for any alerts received, minimizing service disruption.

    Performance metrics analysis, improvement recommendations, operational efficiency techniques
S$75 per hour for on-site support
Emergency Response Services

Tailored plans to fit your specific ATM monitoring needs, ensuring flexibility and effectiveness.

    24/7 emergency support, rapid response team, issue resolution tracking
S$500 for annual monitoring subscription (discounted package)

Key Features of Our Services

Unmatched Monitoring Solutions

Discover the essential features that set our ATM monitoring services apart.

24/7 Monitoring

Receive instant notifications about system failures or operational issues to ensure immediate action.

Performance Analytics

Access in-depth analysis of ATM performance metrics to identify trends and improve operations.

Performance Analytics

Detailed insights into ATM performance and transaction trends for informed decisions.

Client Support

Tailored reports based on your specific needs to help you make informed decisions.

Flexible Pricing Plans for Your Needs

Tailored plans that fit your ATM monitoring requirements.

Choose from our flexible monitoring plans tailored to fit your business needs.

Basic Monitoring Plan

Ideal for small businesses needing essential monitoring services.

SGD 300

    24/7 monitoring, monthly performance reports, alert notifications.
Premium Monitoring Plan

Comprehensive package designed for larger networks requiring advanced features.

SGD 600

    All Basic features, advanced alerts, real-time performance analytics, priority support
Premium Monitoring Plan

Customizable solutions for enterprises needing tailored monitoring strategies.

SGD 2,500

    All Premium features, dedicated account manager, customized reporting, on-site support

The Heart of Our Operations

Meet Our Expert Team

Our dedicated team of professionals is committed to delivering exceptional monitoring services with a focus on reliability and customer satisfaction. With a wealth of experience in ATM management, we ensure your operations remain seamless.

Tan Wei Jie

ATM Operations Supervisor

Lim Hui Fen

Remote Monitoring Specialist

Ng Jian Hao

Alert System Coordinator

Chua Mei Ling

Technical Support Analyst

Goh Cheng Wei

Data Integrity Officer

What Our Clients Say

Hear from our satisfied customers.

Our clients share their experiences with Mejige Firepi and how our services have impacted their operations.

Their monitoring services have significantly improved our ATM uptime.

Jessica Lim

The alert system is incredibly reliable and has saved us from major losses.

A retail operations director.

Mejige Firepi has transformed our ATM operations with their exceptional monitoring and prompt support. We couldn't be happier!

A chain store owner.

Their team has been responsive and professional at all times.

An ATM service coordinator.

We couldn't be happier with the level of service provided.

Frequently Asked Questions

Your queries about our ATM monitoring services answered.

Find detailed answers to common questions regarding our 24/7 ATM monitoring services and how we ensure your machines are operational.

What services do you provide for ATM monitoring?

Mejige Firepi offers 24/7 remote monitoring, real-time alert systems for downtime, system performance reporting, and proactive maintenance services to ensure optimal ATM functionality.

How does your alert system work?

Our alert system monitors ATM performance continuously. If any issues arise, such as transaction failures or connectivity problems, notifications are sent instantly to our support team and your designated contacts for immediate action.

What kind of downtime can your services help prevent?

Our services help prevent various forms of downtime, including hardware failures, network connectivity problems, and software malfunctions. With 99.9% uptime achieved for our clients, we ensure minimal interruptions.

How quickly can you respond to alerts?

Clients can access a dedicated dashboard that provides real-time insights into ATM performance, transaction statistics, and alert history, empowering effective management decisions.

Are your services customizable to fit my business needs?

Yes, we offer flexible service packages tailored to the specific requirements of your business, allowing you to select monitoring frequency, reporting types, and alert parameters that suit your needs.

How do you ensure data security?

Our pricing is based on a tiered subscription model starting at SGD 300 per month, depending on the number of ATMs monitored and the level of service required.

What happens if an ATM malfunctions outside of business hours?

Absolutely. Our monitoring solutions are designed to seamlessly integrate with various ATM systems and networks, enhancing your current operations without the need for extensive changes.

How do I get started with your ATM monitoring services?

The setup process involves an initial consultation, system integration, and configuration of monitoring parameters. Typically, this takes 1-2 weeks to complete, depending on the number of ATMs being monitored.

What kind of alert systems do you have in place for ATM issues?

We utilize multi-channel alert systems including SMS, email, and app notifications to ensure immediate communication of any ATM issues to your designated contacts.

What is the cost of your monitoring services?

Yes, our systems are designed to integrate seamlessly with various ATM management platforms, allowing for a comprehensive overview and easy management.

Get in Touch with Us

Connect With Us

Get in touch with us for any inquiries or support regarding our ATM monitoring services. Our team is always ready to assist you and provide the necessary information for your needs.

+65 819 387-6189

contact@mejige-firepi.sbs

Prestige Global Business Center, Marina Boulevard, 1 Marina Bay Financial Center, Floor 15, Office 8, Marina Bay, 018981, Singapore.